Urgent Care | General Practice | Kinkaya

section 2_mum with two girls

Joy 3

What is Urgent Care?

Band-aids and ice-cream only go so far...

Kinkaya is a place where clinical expertise combines with strong family values.

It’s a place where the team bring our own families, because the care we provide is the same care we would want for our own children.

At Kinkaya, the way we care doesn’t begin and end with the treatment - it lasts as long as it takes for kids of all ages (and the people who care for them) to start feeling better.

Our clinic is purpose‑built to care for kids. We take the time to listen properly, so our expertise can be applied thoughtfully and effectively. We never rush families through concerns, and every question is just as easily welcomed as the heartfelt thanks our team often receives.

All of this comes from a simple belief: the best care for kids comes when expertise combines with family values.

Care that comes from a place of experience, given without compromise, from people you love and trust.

That belief shapes everything we do at Kinkaya.

And it’s why our promise is simple.

Kinkaya
Care like family

Learn more about our services

House

Purpose-built facilities

Specially designed to reduce anxiety & increase comfort for both patients and carers.

Bandaid

Expert medical team

Staffed by experienced GPs with Emergency Department backgrounds, supported by paediatric-trained nurses with access to paediatric specialist support.

Xray

On-site x-ray & pathology

On-site x-ray, including weekends.
Specialist paediatric pathology team.

Heart

Amazing support team

Putting the 'care' back in healthcare with our service-centric concierge team.

Care like family.

We provide expert urgent care for children with the same reassurance, patience, and thoroughness we expect for our own kids.

When families come to us, we take their concerns seriously - never rushing, never judging, and always taking the time needed for both they and their child to start feeling better.

At KINKAYA we care like family because we know it helps parents and carers know they’ve done the right thing for their kids, by bringing them to us.

Drs Smriti Shah & Justin Withnall.

Save Time. Save the Stress.

Pre-register your family now & have one less thing to worry about when you need us.

Pre-Register Now

Where are you located?
Do I need an appointment?
What conditions do you treat?
We are ready when you need us to handle a range of non-life threatening conditions including:
- fevers, respiratory conditions and gastro.
- breaks, sprains, tears and wounds.
- superficial burns.
While our medical and nursing team have extensive emergency department experience, if you do have a medical emergency such as breathing difficulties, uncontrolled bleeding, the patient is seizing or unconscious- please call 000 for immediate ambulance assistance.
How much does it cost?
We are a private practice so we do not bulk bill.

Our initial appointments start at $195.00 including:
- Consultation and treatment plan development.
- On-site X-Ray & Pathology services.
- Basic medications.
- In-clinic or Telehealth follow up.
There are no weekend or public holiday surcharges and Medicare Card holders will receive any relevant rebates related to the services delivered as part of your initial consult.

Please click here for more information on our services and pricing.
How does your Urgent Care differ to an Emergency Department?
Our Urgent Care services are set up similar to an emergency department with the equipment and expanded medical team to handle a large range of illnesses and injuries.

We have designed the clinic to be able to spend the required time with patients to assess their needs and keep them in our care to make sure they are OK.

While we have a very experienced team, we are not a replacement for the emergency department. We simply do not have the range of infrastructure, specialty services and necessary resources to manage serious emergency situations.

If you have a serious illness or injury please call 000 for immediate assistance.
Do you just treat kids?

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